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Refund Policy

Our commitment to transparency extends to your generous contributions. Please review how we handle donation cancellations and refunds.

Donation Policy

LIFE HELPOINT FOUNDATION accepts donations for social causes. Since these contributions are utilized for charitable activities and immediate relief work, donations once made are generally non-refundable.

Erroneous Donations

We understand that mistakes can happen. If you have made an error in your donation amount or a duplicate transaction has occurred, we are happy to assist you.

Note: Refund requests must be submitted within 7 days of the transaction date. Any request beyond this period will not be entertained as funds may have already been allocated to ongoing projects.

Refund Process

To request a refund for an erroneous donation, please follow these steps:

01 Send an email to ngo@helpoint.org
02 Provide Transaction ID & Proof
03 State the reason for Refund
04 Wait 7-10 days for Processing

Important Details

Refunds will be credited back to the original payment method (Bank Account/UPI/Card) used during the donation. Processing fees charged by payment gateways are non-refundable.

Need Assistance?

If you have any questions regarding our refund policy or a specific transaction, our support team is here to help you 24/7.

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